Model 3/Y Screen - Bluetooth connection persistence

kpoulton

Has anybody had luck with their console screen maintaining a persistent or consistent bluetooth connection with their phone? I use an iPhone and find that I have to repair my phone every few days.
I usually pair directly through the bluetooth menu in the settings screen of the console. Is this a (another) bug or has someone found the magic formula that the screen remembers their phone.

Photoboy

I've had this problem since installing the screen a few months ago. The latest firmware version on my screen is 0722. Yes, it's very irritating this has not been fixed because it requires constant fiddling in order to make it work. This is not a device you can just set once and have it work in the background every time you get in the car. At some point Hansshow should offer us a refund for a product that may never work as promised.

StarLog

My iPhone BT disconnects from my Model Y every 2-4 days, so I have to reconnect it. Not sure if this is what is causing your guys issue, but it is frustrating.

Photoboy

StarLog When I have the iPhone BT connected directly to my Model 3, it works every time and never disconnects so that is not my problem. When the iPhone BT is connected to the screen, I have to re-pair about 50% of the time.

kpoulton

@Tesplusadmin , Can you help troubleshoot this issue that multiple people are facing?

XBOCT

kpoulton +1

kpoulton

Quick update. I find that when I have auto-connect enabled in the bluetooth settings of the display, it loses knowledge of my phone (iPhone). I don't have that selected now so when I enter the car it lists my phone under known devices in the Bluetooth settings menu of the display and I have to click on it every time. It appears I get more success connecting with my phone that way. Not sure if/where the bug is but suffice to say, not the best workaround.

Photoboy

Yeah, it's a PITA having to manually pair your phone every time you get in the car. Hansshow hasn't updated the software in over a month so you think they've hit a wall and we're stuck with a non-operational screen for good?

StarLog

@Tesplusadmin it has been 2 + months since an update, what's going on.
Have youquit the current version for the smaller verrsion?